Question 1

What types of events do you plan and decorate?

Accepted Answer

We plan and design weddings, social celebrations (birthdays, showers, anniversaries, graduations, family gatherings), and corporate events (meetings, conferences, galas, fundraisers, holiday parties, and team-building events). We primarily serve Schaumburg and the greater Chicago area and can discuss travel for special events.

Question 2

Do you offer planning, décor, or both?

Accepted Answer

We offer both planning and décor services. Planning services include full-service planning, partial planning, and day-of or month-of coordination. Décor services include custom florals, balloons, backdrops, table settings, linens, signage, and lighting. Clients can book planning only, décor only, or a combined package.

Question 3

What areas do you serve?

Accepted Answer

We are based in Schaumburg, Illinois, and serve the northwest suburbs and Chicagoland, including Hoffman Estates, Elk Grove Village, Arlington Heights, Palatine, Roselle, Itasca, and surrounding communities. We also travel into Chicago and other suburbs. Travel fees may apply.

Question 4

What is your pricing or minimum spend?

Accepted Answer

Pricing depends on event type, guest count, location, and scope of services. We offer curated packages with starting prices as well as fully custom proposals. Décor services typically have a minimum investment. After a consultation, we provide a customized quote outlining all services and estimated costs.

Question 5

How far in advance should we book?

Accepted Answer

For weddings, large social events, and corporate galas, we recommend booking 6–12 months in advance. For smaller parties and simpler décor setups, 1–3 months is usually sufficient. Last-minute bookings may be accepted based on availability.

Question 6

How do I book you for my event?

Accepted Answer

Booking begins with an inquiry form, phone call, or email including your event date, location, type, and guest count. We schedule a consultation to discuss your vision and budget, then send a customized proposal and contract. Your date is secured once the contract is signed and the deposit is received.

Question 7

What is your deposit and payment schedule?

Accepted Answer

A non-refundable retainer (typically a percentage of the total package) is required to reserve your date. The remaining balance is split into scheduled payments, with the final payment due before the event. Accepted payment methods are outlined in the contract.

Question 8

Can we make changes after booking?

Accepted Answer

Reasonable adjustments to guest count, décor selections, and layout may be made up to a specified cutoff date before the event. After that, orders are finalized and cannot be reduced. Upgrades or additions may still be possible depending on availability. All changes affecting cost must be approved in writing.

Question 9

What is your cancellation or rescheduling policy?

Accepted Answer

The initial deposit is typically non-refundable. Refunds on additional payments depend on how close the cancellation is to the event date and what services or rentals have already been secured. If rescheduling to an available date within a specified timeframe, we will make every effort to transfer payments.

Question 10

Do you handle setup and teardown?

Accepted Answer

Yes. Our team provides professional setup and teardown for all décor supplied. We arrive before the event to install décor and return after the event to remove rentals. The venue or host must provide access times and loading details.

Question 11

Do you carry insurance?

Accepted Answer

Yes. We maintain liability insurance and can provide a certificate of insurance upon request. We ensure compliance with venue-specific insurance requirements.

Question 12

Can you help with corporate events?

Accepted Answer

Yes. We design and plan corporate events including meetings, retreats, holiday parties, appreciation events, product launches, and fundraisers. Services may include branded décor, signage, stage setups, and logistical planning aligned with your company’s goals.

Question 13

Can you accommodate cultural or religious traditions?

Accepted Answer

Yes. We incorporate cultural and religious traditions into event planning and décor, including specific colors, ceremonial structures such as mandaps, and other meaningful elements. We ensure traditions are respectfully and beautifully integrated into the design.

Question 14

How do I get started?

Accepted Answer

Fill out our inquiry form or contact us with your event date, venue (if known), approximate guest count, and budget range. We respond within 24–48 hours to schedule a consultation and recommend the best planning and décor options.

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